Privacy Policy

At BERTHA C SMOOT, we are deeply committed to protecting your privacy. Here’s how we thoughtfully handle your data, reflecting our dedication to transparency and trust in every aspect of our sustainable textiles business.

This Privacy Policy explains how BERTHA C SMOOT collects, uses, and safeguards your personal information when you visit our website, make a purchase of our natural dye fabrics or plant-dyed scarves, or engage with our eco dyeing services. Your trust is paramount to us, just as the integrity of our slow textile creations.

Last Updated: October 26, 2023

1. Introduction

Your privacy is a fundamental aspect of our commitment to ethical and sustainable practices. BERTHA C SMOOT values transparency and is dedicated to protecting the personal data you share with us. This policy outlines our approach to data collection, usage, and protection.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Data Provided by You: This includes your name, email address, postal address, shipping address, billing address, phone number, and payment information (e.g., credit card details) when you make a purchase or create an account.
  • Data Collected Automatically: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our site through cookies and other tracking technologies.

3. How We Use Your Information

We use the collected information for several purposes, ensuring each aligns with providing you the best experience:

  • To process and fulfill your orders for natural dye fabrics, plant dyed scarves, and other sustainable textiles.
  • To communicate with you about your orders, inquiries, and customer service requests.
  • To send you marketing communications, offers, and updates about our products and services, only with your explicit consent.
  • To improve and personalize your browsing experience on our website.
  • To detect and prevent fraudulent transactions and other illegal activities.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and support marketing efforts. You have the option to accept or decline cookies through your browser settings. Please note that declining cookies may affect the functionality of our website.

5. Data Sharing and Third Parties

We respect the confidentiality of your information. We only share your data with trusted third-party service providers for specific operational purposes:

  • Payment Processors: To handle secure payment transactions (e.g., Stripe).
  • Shipping Carriers: To deliver your sustainable textiles and natural dye products (e.g., USPS).
  • Website Analytics Services: To understand website traffic and improve user experience (e.g., Google Analytics).
  • We do not sell your personal data to third parties.

6. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption technologies, and regular security audits. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location and applicable data protection laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data we hold.
  • Correction: The right to request that we correct any information you believe is inaccurate or complete incomplete information.
  • Erasure: The right to request that we erase your personal data, under certain conditions.
  • Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Object to Processing: The right to object to our processing of your personal data, under certain conditions.
  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

9. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices concerning your natural dye fabric purchases or eco dyeing inquiries, please do not hesitate to contact us:

BERTHA C SMOOT
4625 BLAGDEN AVE NW
WASHINGTON, DC 20011
USA
Phone: +12023795742
Email: tweber29@hotmail.com

Contact Us with Your Privacy Concerns